Success Stories
 
- A Customer Satisfaction System
 
OFFICIAL JOB NAME:  
 A Low Cost Web Report and Charting System
CLIENT:   
•  Market Trends Pacific, Servco Toyota/Lexus/Suzuki

COMPLETION DATE:     

•  October 2, 2002

•  February 19,2003 (enhancements)

LOCATION:

  Market Trends Pacific Call Center - Honolulu

  Toyota dealerships throughout Hawai'i

  Kaeo R+D Development Lab (Ka'imuki)

NO. OF USERS:

•   Over 200

DISTINGUISHING FEATURES:

•   Customer  feedback is processed, charted and published on to the system within 24 hours

$PRICE

•  Moderate
INTERESTING FACT:

  Servco Automotive is Hawai'is largest distributor of new vehicles in terms of sales quantity and revenue.

A DAY IN THE LIFE:  

 See a demo of the MarketIQ real time web reporting system at Market Trends Pacific.  Contact Market Trends Pacific if you are interested in a Market IQ customer satisfaction system for your organization.